Privacy Policy

Southern Concierge, LLC (“Southern Concierge,” “we,” “us”) provides packing and home organizing services in Lexington, Kentucky. This policy explains what we collect when you request an estimate or use our services, and how we use it.

Information we collect

• Contact details you give us: name, email address, mobile phone number, and addresses.
• Details about your move: desired date, locations, and what you need moved or organized.
• Records of our messages to you and your replies, including opt-in and opt-out choices.

How we use it

• To prepare estimates, schedule appointments, and provide our services.
• To send contracts for signature, appointment confirmations and reminders, and follow-up messages.
• To ask for feedback or an online review after a job.

Text messages

If you opt in, we send text messages to the mobile number you provide. Mobile phone numbers and text messaging opt-in data are never shared with or sold to third parties or affiliates for marketing or promotional purposes. We share information only with service providers who help us deliver messages and run our business, and only as needed for that purpose. Reply STOP at any time to stop receiving texts, or HELP for help. Message and data rates may apply.

Sharing

We do not sell your personal information. We may disclose it if required by law or to protect our rights and safety.

Retention and security

We keep your information only as long as needed to provide services and meet legal and accounting obligations, and we use reasonable safeguards to protect it.

Your choices

You can ask us to access, correct, or delete your information, or to stop contacting you, by calling (859) 880-2805 or writing to 203 Lisle Industrial Ave, Suite 103, Lexington, KY 40511.

Contact

Southern Concierge, LLC, 203 Lisle Industrial Ave, Suite 103, Lexington, KY 40511, (859) 880-2805.